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Specialist – Customer Specialist

  • Job Function: Services
  • Experience Level: Experienced
  • Posted Date: 3/5/2018 6:52:28 PM
  • Job #: 2980417
  • Location(s): United States; New Mexico, Texas; Midland, Artesia

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Specialist – Customer Specialist is responsible for performing services necessary to setup or repair Variable Speed Drives (VSD) & motor control panels at customer's establishment utilizing knowledge of mechanical, hydraulic and electrical machinery. Specializes in electrical work and installation of all ESP equipment including VSD, switchboards, SPS, SCADA systems, etc. Presents and delivers training to others.

Essential Responsibilities:
In the role of Specialist, you will:

  • Perform VSD, softstart, and switchboard setup for downhole and SPS applications
  • Perform VSD, softstart, and switchboard troubleshooting & repairs
  • Inspect and assemble all types of ESP equipment
  • Provide work direction to cable technicians
  • Diagnose problems with equipment and recommends appropriate solutions
  • Comply with all EHS requirements

  • High school diploma or GED from an accredited school or institution
  • Minimum 5 years of Electronic and/or Electrical experience

    Eligibility Requirements:

  • Work overtime, weekends and holidays, as required
  • Work in a constant pushing, pulling, lifting, stretching, bending and other physical activities
  • Lift objects weighing up to 40 lbs.
  • Must possess a valid driver's license and acceptable driving record
  • Be subjected to extreme heat and/or cold for extended periods of time
  • To the extent that you are applying for a position that requires you to operate a BHGE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record

    Desired Characteristics:
  • Willing & able to obtain a commercial driver license
  • Self-motivated and team player
  • Knowledge of ESPs and Surface Pumping Systems
  • Ability to build and maintain customer relationships
  • Strong safety culture background
  • Knowledge of VSDs, softstarts, and switchboards
  • Understanding of analog and digital circuitry and setup
  • Basic computer skills

    Locations: United States; New Mexico, Texas; Midland, Artesia
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