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Radiography Field Service Representative

  • Job Function: Services
  • Experience Level: Experienced
  • Posted Date: 1/18/2018 5:51:11 PM
  • Job #: 3046002
  • Location(s): United States; Ohio; Cincinnati


About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Radiography Field Service Representative will provide services that will range in scope from performing installations, commissioning, trouble-shooting, maintenance, and calibration of GE Inspection Technologies 2D & 3D CTY X-ray hardware and software products at GE and customer locations.

Essential Responsibilities:
In the role of Radiography Field Service Representative, you will:

  • Install, maintain, and repair industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, generators, coolers, scanners, stepper motors / controllers, power supplies, high voltage control circuits, and high-end PC’s with high res. monitors
  • Provide customers with technical support via phone and onsite service
  • Identify problems, take initiative to eliminate those problems and maintain ownership through customer satisfaction
  • Timely completion of standard service reports, invoicing packages, and other administrative requirements
  • Be responsible for driving customer satisfaction from commitment through quality service standards
  • Support the business growth initiatives
  • Make decisions based on business impact, technical data, and customer needs
  • Assure site work is executed in accordance with the cost allocations that are budgeted, including direct cost and labor hour management
  • Monitor site safety during work scope execution

    Qualifications/Requirements:
  • Bachelor's Degree in Electrical, Mechanical, or Industrial Engineering from an accredited college or university (OR Associate's Degree in Electronics, Mechanics, or Industrial Engineering from an accredited college or university with a minimum 2 years of Non Destructive Testing industry experience) (OR High School Diploma / GED with a minimum 4 years of Non Destructive Testing industry experience)

    Eligibility Requirements:

  • Travel overnight approximately 70% of the time
  • Possess a valid driver's license and passport (or able to obtain a passport)

    Desired Characteristics:
  • Successful applicants will be well versed in diagnosing electronic hardware problems, mechanical problems with CNC table, software troubleshooting in a windows-based environment
  • Solid verbal and written communication skills, ability to read and write English, Intermediate math skills
  • Strong Computer skills with familiarity of MS Office products, data analysis, word processing, spreadsheets, and email as well as company specific software like Datos™
  • Able to read / understand schematics and use oscilloscopes / digital multi-meters
  • Fundamental electronics and/or mechanical trouble shooting skills. "Hands-on experience"
  • Strong background in PC repair (hardware & software), working knowledge with PLC’s
  • Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history, driving record and educational background

    Locations: United States; Ohio; Cincinnati

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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