Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Technician will provide service to customers by installing, repairing, or removing gate valves, production valves and wellhead equipment according to blueprints and manufacturer’s instructions. The technician will apply knowledge of mechanical, hydraulic, and electrical machinery.
Essential Responsibilities: In the role of Field Service Technician, you will:
Comply with all safety, health, environmental, and quality Management System requirements, policies, and procedures relevant to the position
Ensure the promotion of awareness of customer requirements in respective areas of responsibility and / or location and monitor customer satisfaction
Prepare and submit written reports after each service job to the customer
Follow customer service orders as dispatched from Service Manager
Complete necessary paperwork for invoicing, equipment identification / tracking, inventory control, and expense monitoring
Evaluate, assemble / disassemble, install & repair all types/brands of wellhead and frac equipment
Diagnose service problems and recommend or implement appropriate solutions
Ensure periodic maintenance and repairs to Company vehicle consistent with Company policy
Maintain Company vehicle with necessary tools and equipment to perform service jobs
Operate Company vehicle in compliance with applicable Company policy and/or applicable laws of the jurisdiction in which the vehicle is operated
Adhere to Department of Transportation (DOT) regulations
Provide input and assistance to other functional areas throughout assigned facility and / or region in order to improve processes and customer satisfaction levels
Ability to safely deploy to remote geographic assignment locations – onshore and offshore locations with limited access to medical care, which may require 4 hours (or more) travel time to reach secondary level medical care
High School Diploma / GED from an accredited school or institution
Minimum 1 year of experience in wellhead or valve equipment or oil field service
Work overtime, weekends and holidays, as required
Work in a constant pushing, pulling, lifting, stretching, bending and other physical activities
Be in the shop environment a minimum of 8 hours per day, primarily standing and sitting, as required
Lift objects weighing up to 50 lbs.
Be subjected to extreme heat for extended periods of time
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
work on-call 24/7 – an essential duty
Undergo Periodic fitness for duty tests, examinations, and/or certifications will be required for onshore/offshore remote location assignments
Working knowledge of Mechanical, Electronic and/or Hydraulic Equipment; Documentation and Record Keeping; GEPC Equipment Identification
Performing Equipment completions (single/dual)
Performing equipment decompletions
Disassemble, inspect and assemble GEPC Equipment
Field Equipment Repair without Assistance; Equipment Troubleshooting (GEPC & OEM Equipment); New GEPC Product Installation; Equipment Problem Solving; Customer Service Best Practices; Mentoring and Training
Intermediate computer skills
Intermediate language skills, intermediate mathematical skills and intermediate reasoning ability
Works autonomously within established procedures and practices
Good interpersonal skills and the ability to work well with others
Locations: United States; Mississippi; Laurel
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