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Sr Systems Administration Engineer- Virtual Private Clouds

  • Job Function: Digital Technology
  • Experience Level: Experienced
  • Posted Date: 2/6/2018 12:51:32 AM
  • Job #: 3052622
  • Location(s): India; Bengaluru

About Us:
About Us:

BHGE {NYSE: BHGE} works on things that matter. The best people and the best technologies taking on the toughest challenges. BHGE operates in over 160 countries and employs more than 300,000 people worldwide, finding solutions in energy, health and home, transportation and finance to build, power, move and cure the world. Not just imagining. Doing.

Business Overview:

At BHGE, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At BHGE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. Stay connected with us. Join our Talent Community!

Role Summary:
We are looking for a highly motivated & passionate systems engineer to join BHGE team. This role will focus on supporting mission-critical cloud-based applications.

The candidate will be responsible for technically leading a team of highly talented and motivated application administrators. You will be responsible for ensuring quick problem resolution and achieving uptime SLAs.

Essential Responsibilities:
As Senior System Administrator – Cloud Infrastructure Support, you will:
• Provide 24X7 support for production and test environments
• Work with Customer Service teams to resolve customer escalations.
• Work with Customer to setup VPNs and Proof_of_Concepts
• Be available to respond to service availability issues and resolve them round the clock in a timely manner
• Develop appropriate operational and support documentation to ensure faster problem resolution
• Proactively identify application problem areas and assist in resolving them in collaboration with product engineering, Product Manager, Customers and DevOps team.
• Assist information security teams to ensure the production infrastructure remains secure. Ensure compliance of production infrastructure with information security requirements
• Technically mentor junior employees within the function.
• Work and drive the implementation and enhancement of monitoring requirements.
• Work on setup new Virtual Private Clouds (VPCs).
• Develop the supporting documentation for the VPC around, monitoring, POC, VPN, Network, Access, Load Balancer, Switches and security.
• Work with the Product team and DevOps to understand various Clouds Solutions from different vendors.

• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math).
• 8+ years of Production Operations support experience preferably with a cloud services provider. Should have experience working in shifts
• Excellent problem solving and troubleshooting skills
• Effective written and spoken communication skills.
• Experience working with globally distributed teams and across cultures
• Self-driven. Should be able to operate with minimal management supervision

Eligibility Requirements:
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
• Must be willing to travel as needed

Desired Characteristics:
Desired Characteristics:
• Mission critical systems experience is preferred
• Demonstrated experience of delivering on commitments to clients.
• Works well in fast paced growing environment.
• Able to interface effectively with all levels of the organization and external customers

Technical Expertise:
• Experience working directly with Cloud providers/infrastructure (AWS, Azure etc.), database technologies (e.g. MySQL, Microsoft SQL Server), operating systems (Windows, Linux) and orchestration tools (Chef, puppet)
• Supporting n-tier web applications deployed on leading middleware like Apache Tomcat, JBoss. Understanding of SOAP or REST-based web-services would be a plus.
• Exposure to any leading RDBMS – Oracle DB, MySQL, Microsoft SQL server. Should be able to perform basic database support functions like start/stop, user management, troubleshooting
• Strong administrative level knowledge on Linux and Windows. Knowledge of infrastructure components – like storage, network elements like routers, switches, Load Balancers, VPN, etc. is required.
• Basic software development exposure – hands on with any programming or scripting language (preferably shell/perl/python or Java) is highly desirable
• Experience with monitoring technologies using New Relic.
• Experience with NoSQL technologies (Cassandra, Hadoop etc) is a plus
• Training on ITIL is highly desirable

Business Acumen:
• Strong analysis and problem solving skills
• Ability to interact at all levels of the organization and with other GE businesses

• Ability to work with cross-functional teams to help build effective processes
• Proactively identifies and removes project obstacles or barriers on behalf of the team
• Articulates the story, uses two-way communication and influences outcomes and ongoing results
• Strong oral and written communication skills including executive level presentation skills

Personal Attributes:
• Willing to quickly self-learn new technologies/products as needed
• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices

Locations: India; Bengaluru

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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