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Services Specialist - Resource Management

  • Job Function: Services
  • Experience Level: Experienced
  • Posted Date: 2/26/2018 6:51:23 PM
  • Job #: 3069559
  • Location(s): United States; Texas; Pleasanton

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Essential Responsibilities:
In the role of Services Specialist - Resource Management, you will:

  • Be responsible for field resource deployment planning and execution to meet customer and business metrics. Interface with the customer service managers on issues escalation
  • Develop long range forecast for region resource needs
  • Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
  • Major contribution to the development of an operational year plan for own department activities of the team
  • Suggest improvements in products, processes and procedures
  • Work together with people from the business unit
  • Contact are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues
  • Targeted clients. Works on the basis of predefined contracts and frameworks
  • Some latitude to deviate from those conditions

  • Bachelor's Degree from an accredited college or university (OR High School Diploma / GED with a minimum 4 years of experience in Services)

    Desired Characteristics:
  • Downhole pump / Artificial lift experience and knowledge
  • Ability to communicate with the customer effectively
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Ability to work independently
  • Strong problem solving skills

    Locations: United States; Texas; Pleasanton
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