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Field Services Team Lead

  • Job Function: Services
  • Experience Level: Experienced
  • Posted Date: 2/27/2018 6:54:24 PM
  • Job #: 3068174
  • Location(s): United States; North Dakota; Williston

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
In the role of Services Team Lead you will:

Essential Responsibilities:

  • Be responsible for field resource deployment planning and execution to meet customer and business metrics
  • Interface with the customer service managers on issues escalation
  • Develop and execute short term resource plans based on resource forecasts and region business commitments including skills reviews, and resource development through advance level training
  • Suggest improvements in products, processes and procedures
  • Contribute to the planning of facility workload needs
  • Specify needs, communicates about project approach and presents outcomes of research done
  • Diverse clients in a specific branch area
  • Schedule and plan work on the basis of predefined contracts and frameworks for service technicians and DOT drivers

  • High School Diploma / GED from an accredited school or institution
  • Minimum 3 years of experience in Field Services

    Desired Characteristics:
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Ability to influence others and lead small teams
  • Lead initiatives of moderate scope and impact
  • Ability to coordinate several projects simultaneously
  • Effective problem identification and solution skills
  • Proven analytical and organizational ability

    Locations: United States; North Dakota; Williston
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